Paid Social Account Manager

About Hello Earth

Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands.

We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. We’re committed to using profit for purpose and inspiring responsible business practices that help companies become digitally carbon neutral while championing people and the planet.

Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation.

Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions.

About the Paid Media Account Manager role

As a Paid Media Account Manager, you will play a crucial role in overseeing client accounts where the services we provide focus on the platforms of Meta and Google. Your primary responsibility will be to ensure the seamless execution and delivery of paid media campaigns by coordinating with internal teams of experts.

Roles and Responsibilities:

• Client relationship management, acting as the primary point of contact for key Meta and Google client accounts, ensuring strong relationships and effective communication.
• Work closely with the Strategy Team to implement comprehensive paid media strategies, tailored to clients’ needs and objectives.
• Oversee the planning, execution, and delivery of paid media campaigns across Meta (Facebook, Instagram) and Google (Search, Display, YouTube).
• Review creative performance to develop creative briefs for the design team to deliver best in class content and creative for Paid Media campaigns.
• Coordinate with internal teams (paid media specialists, creative, content) to ensure campaigns are executed according to client expectations and industry best practices.
• Monitor project progress and performance, providing regular updates to clients and internal stakeholders.
• Lead quarterly strategy kick-off meetings with clients and internal teams to align on goals and objectives.
• Analyse campaign performance data and provide actionable insights for optimisation.
• Identify opportunities for account growth and expansion, working closely with the business development team.

What experience you’ll need to apply

• Proven track record in a fast-paced, environment, planning and delivering paid media campaigns for e-commerce / DTC brands – you might be an Account Manager, Account Executive looking to step up.
• Knowledge of Meta & Google Advertising to a level where you feel comfortable talking about these platforms with clients and accessing Ads Manager to source data and insights for reporting purposes.

What you’ll get in return

• Competitive salary up to £35,000 depending on experience and level
• 41 days leave a year, which includes 12 days personal leave we encourage you take.
• Full healthcare insurance for you and your children. Including £500 and £300 for dental and optical costs, respectively.
• We’ve fully adopted remote working. But don’t worry, we still spend lots of time together with our renowned away days, team days and charity days.
• From clear progression plans, promotions, commission and bonus’ the opportunities for those who want it, are there.

What next?

We have chosen to work with our friends at ADLIB who are managing the recruitment process for Hello Earth. As a fellow B Corp, they are well versed in attracting the best candidates that have the right skills and experience, combined with the desire to work for a business driven by purpose and a want to make a positive impact on society and the planet.

Please note that any candidates that approach Hello Earth directly will be forwarded to ADLIB for consideration.

Inclusion and equality

Here at Hello Earth, equal opportunity runs through every aspect of the business. We are creating an environment where a diverse mix of talented people want to work, do their best and share in our journey for the long term. We’re building a team that represents a variety of perspectives and backgrounds, as we believe that the more inclusive we are, the better and more innovative our work will be. We strive to be a workplace where everyone feels empowered and can be their authentic selves.